New York city black car industry drivers.

I interviewed Ken form my work place Valera global.
Valera Global is a limo company operating out of Long Island City, Queens.
Ken had been a driver for 5 years, he was offered a positing in customer relations and chauffeur training. He has been working in the office for the past 2 years.

1) What are the major changes that you have seen in the attitudes and behaviors of the chauffeurs, since the economy has changed?

2) What effects do you think the current economy has on the black car industry?

3) Which job position takes a greater toll on you, being a driver or working in the office?

4) Which job position affected the relations with your family the most and how?

5) which job position did you enjoy more and why?

My focus is on emotional and physical labor also status. I know its allot but i can't help it